We’ve received several devices lately with no touch on an iPad Pro 12.9″ after a screen repair. After trying multiple screens, the touch still doesn’t work. This usually happens after a screen repair where the battery is still plugged in and the connector on the screen is not properly aligned with the connector on the logic board and the pin on the connector is shorted to ground. Replacing the touch filter usually solves the problem. Here’s a video that we created on Youtube:
If you don’t feel comfortable repairing it yourself, then feel free to send to us for repair. Click on the “Request a Quote” link at the top of the page.